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Federal · 2020

Veterans Outpatient Clinic

Primary care, mental health, imaging and rehab for veterans, under one roof and one fixed-price contract.

Owner
Confidential
Location
U.S.
Market
Federal
Delivery
Design-build
Scale
142,000 SF
Completed
2020
The brief

Primary care, mental health, imaging and rehabilitation for veterans under one roof, built to federal security and medical standards on a fixed-price contract.

A federal clinic has two sets of rules to meet at once: medical standards for imaging, exam and treatment spaces, and federal security standards for the building, the site and the network. The 142,000-square-foot clinic had to do both on a fixed-price design-build contract, with blast-resistant glazing, controlled entries, shielded imaging rooms and a calm, easy-to-read layout for patients who may be in pain or under stress.

How we built it

The approach.

  1. 01

    Security designed in, not added

    Standoff distances, glazing, vehicle barriers and controlled entries were set in the first design package, so they shaped the plan instead of fighting it.

  2. 02

    Imaging rooms shielded and tested

    Shielding was installed, inspected and surveyed before the imaging equipment arrived, with vendor support built into the schedule.

  3. 03

    Network and access as one system

    Access control, cameras, nurse call and the clinic network were installed and commissioned by our own systems team to the owner’s security requirements.

  4. 04

    A clear path for patients

    Wayfinding, waiting areas and exam suites were reviewed in a mockup with clinical staff before finishes were ordered.

The outcome.

142,000Square feet
1Fixed-price design-build contract
100%Imaging rooms surveyed before equipment
On dateFirst patients seen

“A veteran walking in for an appointment should never feel the security. They should only feel that the building was made for them.”

Design-build manager, Tum Harry
Federal

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